We read every message and reply within 2 business days. Most issues have a fast answer below — give it a scan before writing in.
For account, billing, data, or bug-report questions, email support@thebuddylabs.com and include your in-app email (if you've signed in) and a screenshot if possible.
📧 Email support@thebuddylabs.comFor data-access, correction, or deletion requests, email privacy@buddylabs.ca. We respond within 30 days as required by Canadian privacy law.
Pro is billed by Apple App Store or Google Play. Cancel directly in Google Play → Subscriptions or App Store → Subscriptions. You keep Pro access until the end of the billing period.
If you used Finance Buddy without signing in, your data lives only on your device. If you signed in with email or Google, sign in again on any device to restore it from cloud sync.
Finance Buddy is an educational tool and not a registered investment adviser. Every AI output carries a disclaimer; please consult a licensed advisor for personal financial decisions. If you've spotted a factual bug (e.g. wrong tax rule), email us with a screenshot and we'll fix it.
Finance Buddy is available on Google Play. iOS is coming soon — join the waitlist by emailing support.
Live operational status updates are posted to support@thebuddylabs.com. We don't currently have a public status page; one is on the roadmap.